Privacy Policy
Nicor Retail Platform Privacy Statement
The Nicor Retail Platform (Nicor Advanced Energy, Nicor Solutions, Nicor Services, Nicor Home Services and IBT Solutions) (“Nicor”) is committed to protecting your privacy, its customers and the users of this website. In light of that commitment, the Nicor adheres to the policies and practices below.
This Statement of Privacy applies to the Nicor Retail Platform website and e-mail messages and governs data collection and usage. By using the Nicor website, you consent to the terms of this Privacy Policy. Nicor reserves the right to amend this Privacy Policy at any time at our sole discretion.
Nicor encourages you to review the privacy statements of websites you choose to link to from Nicor Retail Platform so that you can understand how those websites collect, use and share your information. Nicor is not responsible for the privacy statements or other content on websites outside of the Nicor Retail Platform family of websites.
Collection of your Personal Information
When you submit your information to Nicor, you agree to allow Nicor to store,
access, and use that information for business purposes including but not
limited to: statistical analysis, market research, improving its services,
notifying you of service improvements, notifying you of other goods and services
that you may be interested in, and other purposes to help Nicor better provide
better service to you. Nicor will not share your provided information with
third parties other than those contracted by us to assist us in providing
products and services to you. You also agree to Nicor collecting, storing
and using other personally identifiable information, such as your e-mail
address, name, home or work address or telephone number for business purposes.
Related information provided by you to Nicor that Nicor may store, collect
and use for its business purposes includes anonymous demographic information,
which is not unique to you, such as your ZIP code, age, gender, preferences,
interests and favorites.
We may also collect information about your computer hardware and software that
is automatically made available by your internet browser, computer hardware
and software including, but not limited to: your IP address, browser type,
domain names, access times and referring website addresses. This information
is used by Nicor for the operation of its service, to maintain quality of the
service, and to provide general statistics regarding use of the Nicor Retail
Platform websites.
Use of Cookies
Nicor may use "cookies" to help you personalize your online experience.
A cookie is a text file that is placed on your hard disk by a Web page server.
Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server
in the domain that issued the cookie to you.
Use of your Information
Nicor does not sell, rent or lease its customer lists to third parties. Nicor
may, from time to time, contact you on behalf of external business partners
about a particular offering that may be of interest to you. In those cases,
your identifiable information (e-mail, name, address, telephone number) is
not transferred to the third party. In addition, Nicor may share data with
approved third parties to help us perform statistical analysis, send you
email or postal mail, provide customer support, or arrange for deliveries.
All such third parties are prohibited from using your information except
to provide these services to Nicor, and they are required to maintain the
confidentiality of your information.
The Nicor Retail Platform companies will disclose your information gathered
through its websites, without notice, only if required to do so by law or
in the good faith belief that such action is necessary to: (a) conform to the
edicts of the law or comply with legal process served on Nicor and its affiliates
or the site; (b) protect and defend the rights or property of Nicor and its
affiliates; and, (c) act under exigent circumstances to protect the personal
safety of users of Nicor and its affiliates, or the public.
Security of your Information
Nicor secures your information from unauthorized access, use or disclosure.
Nicor secures the personally identifiable information you provide on computer
servers in a controlled, secure environment, protected from unauthorized access,
use or disclosure. When information, including personal information (such as
a credit card account numbers or bank account numbers) is transmitted to other
websites, it is protected through the use of encryption, such as the Secure
Socket Layer (SSL) protocol.
Changes to this Statement
Nicor will occasionally update this Statement of Privacy to reflect company
and customer feedback. Nicor encourages you to periodically review this Statement
to be informed of how Nicor is using its websites and information provided
to it.
Contact Information
Nicor welcomes your comments regarding this Statement of Privacy. If you believe
that Nicor has not adhered to this Statement, please contact Nicor at 866.799.2674.
We will use commercially reasonable efforts to promptly determine and remedy
the problem. If you have any questions about this policy please contact:
Nicor Retail Platform Call Center
866.799.2674