Customer Support
Autopay Options
You may never write us another check. Whether signing up for Electronic Funds Transfer with Nicor Payment Solutions, automatically charging your credit card, or using your bank’s online banking service, our convenient solutions will save you time.
- You'll still get a monthly bill showing the date it will be paid by your financial institution.
- You'll have time to review the bill and call us if you have questions.
- You'll keep control over your payment, even if you don't write the check yourself. Just think – no more checks, stamps or trips to the post office. Your bill will be paid on time, even if you're away or misplace your bill.
Automatic Payment Services
With Auto Payment, your monthly payment is automatically withdrawn, at no charge, from your checking account before your due date, each month. Sign up now at Nicor Payment Solutions or call us at 866-799-2674. There is no fee for each transaction.
To get started, you will need your …
- Nicor Advanced Energy account number
- Zip code on file
- Phone number on file
- Email address
- Bank account information
The withdrawal is set in accordance with your billing cycle. Your billing cycle is linked to the reading of your meter each month.
To ensure your account does not become past due on the autopay program, the withdrawal date is set at 3 days before the bill due date each month.
Pay by Credit Card
Use your Visa, MasterCard or Discover credit card to pay your Nicor Advanced Energy bill online.
Visit Nicor Payment Solutions and complete the easy-to-use online form. You'll need your:
- Nicor Advanced Energy account number
- Zip code on file
- Phone number on file
- Credit card number and expiration date
There is no fee for the transaction.
Use your bank’s online banking service
Most banks offer free online payment services. To determine if your bank provides this service, visit their website.